Our Team Experience and Dedication
Since 1989, askAFS has been a leading provider of live financial counseling benefits. We provide financial wellness and literacy benefits through live telephonic, onsite and online programs. We proudly avoid competing interests with no ancillary product or services to sell.
A pioneer in financial counseling benefits since the 1980’s covering millions of lives. Major clients included National Behavioral Health Organizations, Employee Assistance Programs, Insurance Companies, Unions, Fraternal Organizations and other similar Membership Programs. We are a board managed entity, fully insured with experienced management and certified and accredited, well-trained, bilingual counselors.
We utilize state-of-the-art, scalable technology for communication and case management. In addition, we operate on strict call center metrics, including call answering, time, satisfaction, abandonment as well as flexibility in reporting that demonstrates value, quality. And with strongly enforced data security and disaster recovery policies, customers don’t worry about downtimes, outages or crashes.
We fully support the unique needs of our customers with turnkey operational, technical and promotional plans and customize media and programs to meet our customers’ strategic goals.